近年来，劳动力弹性已经成为一个重要的概念，引起了相当大的关注. 它涉及组织和员工在面对变化和逆境时进行调整和发展的能力. 弹性劳动力是指能够有效应对不可预见的变化和挑战并克服挫折的劳动力. In the continually evolving landscape of today’s business world, 培养一支适应力强的员工队伍的重要性怎么强调都不为过.
Advantages of a Resilient Workforce
培养一支适应力强的劳动力队伍的好处包括提高生产率, diminished absenteeism and turnover, improved employee well-being, and stimulation of innovation and creativity.
Resilient employees exhibit heightened productivity, 即使面对逆境也能保持专注和动力, 缺勤或在其他地方找工作的趋势也在减少. They possess the ability to recover from setbacks and challenges, demonstrating a steadfast commitment to their responsibilities. Resilient workers enjoy better overall well-being, 以更健康的方式应对压力和挑战, 最终导致身心健康的改善. 这反过来又有助于提高生产率，同时减少缺勤. 有弹性的劳动力也会表现出更大的创新和创造力, willingly embracing risk and new ideas, and demonstrating an ability to learn from their mistakes, 从而产生新颖和创新的解决方案.
How to Build a Resilient Workforce
几个共同的属性有助于劳动力弹性的有效发展. 这包括在面对工作压力和挑战时保持镇定, intrinsic motivation to excel without requiring external stimuli, adaptability in the face of changing circumstances, a sense of belonging and shared purpose within the organization, positivity and optimism in confronting adversity, 以及一种前瞻性的方法，能够迅速产生应对挑战的新解决方案. 尽管不是每个团队成员都需要拥有所有这些属性, 拥有大多数适应力强的员工可以营造一个环境，让其他人能够适应并满足发展适应力的要求.
By following best practices, 组织可以建立一个更有弹性的员工队伍，能够更好地适应并在面对变化和逆境时茁壮成长. These best practices include:
- Create a culture of support and trust员工需要感觉到他们得到了经理和同事的支持，并且可以相信他们会支持他们.
- Promote employee well-being-员工需要获得资源和支持，帮助他们管理压力和应对挑战. This includes opportunities to relax and recharge.
- Implement flexible work arrangements灵活的工作安排可以帮助员工更好地平衡工作和个人生活. 这可以减少压力，提高幸福感，从而增强适应力.
- Encourage open communication and feedback员工需要在与经理和同事交流时感到舒适，并且他们的反馈是被重视和赞赏的.
- Upskill your teams组织应该为员工提供发展新技能和知识的机会, especially skills that are relevant to emerging technologies 和趋势. 这将帮助员工在面对变化时变得更有适应能力和弹性.
- Promote a culture of learning and development组织应该鼓励员工积极主动地学习和发展. 创造一种员工乐于寻求帮助的文化，并将错误视为学习机会，有助于实现这一目标.
In addition, frameworks such as COBIT, ISACA Risk IT Framework 网络安全和基础设施安全局(CISA)的基础设施弹性规划框架(IRPF)可以作为有价值的工具，帮助组织培养能够在不确定的环境中适应和发展的弹性劳动力. Effective governance and management practices, proactive risk management, robust information systems operations, resilient infrastructure, 高效的人力资源管理和敏捷的软件开发实践都有助于提高劳动力的弹性.
Foster Innovation Through Workforce Resilience
要想在当今充满活力和挑战的商业环境中取得成功，建立员工弹性是必不可少的. 一支有弹性的劳动力队伍不仅能提高生产力，减少缺勤和人员流动率，还能改善员工福利，促进创新和创造力. 组织应该继续专注于利用相关框架，并为他们的团队提供获得必要技能的机会，以建立一支有弹性的劳动力队伍. 主动识别和解决与心理健康有关的问题, workforce motivation and adaptation are paramount in this endeavor.
编者按: 有关这个主题的进一步见解，请阅读Hakan kantaai最近在《澳门赌场官方下载》上发表的文章， “The Benefits of Achieving Workforce Resilience,” ISACA杂志, volume 6, 2023.
